he ECFPD has provided Elburn and the surrounding community with
excellent and unparalleled service to the citizenry. Each EMS unit
is staffed with at least one certified or licensed medics and one
EMT-Basic, who are trained, authorized, and monitored by
Southern Fox Valley EMS System, overseen by an emergency care
physician, who also serves as the ECFPD Medical Director. Initial
paramedic training curriculum and annual Continuing Education is
developed according to Illinois Department of Health guidelines and
standards, and includes, but, is not limited to, Advanced Cardiac
Life Support (ACLS), Pediatric Education for Pre-Hospital
Professionals (PEPP), Pre-Hospital Trauma Life Support (PHTLS) and
various other focuses.
Elburn Emergency Medical Services provide
emergency service and care via the activation of listed ambulance
crews and specialized teams, through the use of appropriate
equipment, and as a result of the proper education and training,
which includes:
·
3 Advanced Life Support Ambulances.
·
2
Advanced Life Support
Engines.
·
All ECFPD
Advanced Life Support vehicles are equipped with 12 Lead electrocardiogram (ECGs).
·
An operationally-based continuing education program that includes,
but is not limited to, specialized instruction in emergency driving,
the safe handling of concealed weapons and the use of proper lifting
techniques.
·
A Special Medical Operations Team comprised of paramedics that are
specially trained in Hazardous Materials, Weapons of Mass
Destruction, and Tactical EMS situations requiring advanced skills
and knowledge unique to the situation.
·
Specially equipped Paramedic Teams, with Basic and Advanced Life
Support equipment activated for use of water or snow rescues.
·
A Paramedic Public Relations Team that provides safety education,
children's education, public awareness, and career assistance to a
variety of schools and organizations.
·
An EMS Supply Services facility that is staffed to oversee the
purchase, receipt, distribution, maintenance, and subsequent
replacement of all equipment and inventory necessary to attain
full-functioning emergency response units.
The
administrative and supervisory structure for ECFPD includes:
The Chief of
EMS (Assistant Fire Chief), who is responsible for the development,
dissemination, and adherence to operational and administrative
policies, procedures, and guidelines, staffing, scheduling, and
operational adjustments of units and personnel. Other administrative
duties include, but are not limited to, interface with city
government and public and professional medical organizations,
staffing, and operational oversight of the EMS and Communication
Divisions, budgetary and related procedures, The EMS Administrative
Chief (District Fire Chief), who is responsible for the receipt of
public commendations or complaints related to services,
investigative duties, billing questions and concerns, as well as
interfacing with public and professional organizations..
Tri-Com Communication Dispatch Center
Telephone
calls from citizens requesting emergency services via the 911
emergency telephone system are routed to the Communication
Dispatching Center.
BILLING
All
questions related to billing should be directed to Andres Medical
Billing 1-847-577-8811.
CITIZEN/CUSTOMER CONTACT POINT:
Commendations, complaints, or other inquiries related to the
provision of service by ECFPD personnel should be directed to the
EMS Administrative offices at (630) 365-6855 between the hours of
8:00 AM and 4:00 PM (Central Standard Time).